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  • 03/14/18

    Smartcar: Driving a New Standard for Automobiles

    It may come as no surprise that we at NEA are big fans of APIs (see MuleSoft and Plaid examples). APIs have become the fundamental backbone of every…

    By: Forest Baskett, PhD

    Big Data, Cloud Computing, Investment, Mobile, Services

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  • 12/07/17

    You Should Make an App for That

    I remember listening skeptically to a talk at MIT by a young Mitch Kapor describing how he was going to take on VisiCalc with an even better…

    By: Greg Papadopoulos, PhD

    Big Data, Investment, Services, Venture Capital

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  • 01/17/17

    Innovation Physics: Part 1

    This post is dedicated to Harry R. Weller. We worked together in framing it and writing it for over two-and-a-half years. The contents are largely…

    By: Andrew Schoen

    Investment, Strategy, Venture Capital

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  • 06/21/16

    Reinventing customer service: the modern contact center

    Frustration. Impatience. Disappointment. Anger. These are feelings associated with a negative customer experience...and the old adage that an unhappy…

    By: Scott Sandell

    Consumer, Enterprise, Investment

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